Privacy Policy

1. Introduction

This is the Privacy Policy of Korpi AI, a product of Korpi AI Inc., with its registered address at 130 King Street West, Suite 1900, Toronto, Ontario, M5X1E3, Canada. Korpi AI provides an AI-powered video creation platform (the "Services").

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

Your use of the Services is also subject to our Terms of Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect and store the following:

• Email address
• Username and display name
• Profile image
• Authentication credentials
• Account creation and last login dates

2.2 Subscription and Payment Data

When you purchase a subscription, your payment information (card type, last 4 digits, expiry date, billing name, and address) is collected and processed by our third-party payment processors (Stripe and/or PayPal). We do not directly store your full payment card information. Payment data is handled in accordance with the respective processor's privacy policies.

2.3 Usage Data

We automatically collect information about how you use the Services, including:

• Subscription tier and status
• AI video generation history and usage counts
• Credit balances and consumption
• Feature interactions and service timestamps

2.4 Technical Data

For service functionality, security, and troubleshooting, we may collect:

• IP address and approximate geolocation
• Browser type and version
• Device type and operating system
• Referring URLs and page interactions

2.5 User-Generated Content

When you use the Services to create videos, we process the content you provide or generate, including scripts, images, audio, and rendered video files. This content is stored on our servers to deliver the Services to you.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Services
• Process transactions and manage your subscription
• Track usage and allocate resources appropriately
• Improve, personalize, and develop new features for the Services
• Ensure the security and integrity of your account
• Communicate with you about service updates, support, and promotional offers
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We work with third-party companies that help us operate and improve the Services, including hosting and infrastructure providers, payment processors, analytics services, AI service providers (for voiceover, image generation, and language models), and customer support tools. These providers only access your data as necessary to perform their functions and are contractually obligated to protect it.

4.2 Legal Requirements

We may disclose your information if required to do so by law, or in good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users or the public.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons and local storage) to operate the Services, remember your preferences, understand how you interact with the platform, and improve your experience.

Types of cookies we use:

• Essential cookies: Required for core functionality such as authentication and security
• Analytics cookies: Help us understand how users interact with the Services so we can improve them
• Preference cookies: Remember your settings and choices across sessions

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Services.

6. Data Retention

We retain your personal information for as long as you maintain an active account with us, or as needed to provide you with the Services. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing our agreements).

We may retain anonymized or aggregated data that cannot be used to identify you for analytical and product improvement purposes.

7. Data Security

We implement industry-standard technical, organizational, and administrative security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption in transit, secure server infrastructure, and access controls.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the security of your account credentials.

8. Children's Privacy

The Services are not directed at children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information promptly. If you believe that a child under 16 may have provided us with personal information, please contact us at contact@korpi.ai.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

To exercise any of these rights, please contact us at contact@korpi.ai. We will respond within the timeframe required by applicable law.

10. International Data Transfers

Your personal information may be processed and stored on servers located outside your country of residence. By using the Services, you understand and consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

Where we transfer personal data internationally, we implement appropriate safeguards to ensure your information receives an adequate level of protection, including standard contractual clauses where applicable.

11. Third-Party Websites and Services

The Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party services you access through or in connection with our Services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will notify you by posting the revised policy on our website, updating the "Effective date" at the top of this page, or by other reasonable means such as email.

Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: